COVID-19: Addressing the safety of our employees and customers.

To all of our wonderful Prestige customers,

We wanted to let you know how we are addressing the current situation with COVID-19 and what you can expect from Porsche Denver West during this time. We will remain open for all of your service/parts and sales needs until we are told otherwise. It is our intention to take every precaution necessary to ensure the safety and health of our customers, employees and our vendor partners.

Service, Parts and Collision Departments:

In an effort to make sure that we are practicing “Social distancing” we are recommending our service customers use our “Prestige Valet Service“. For over 20 years we have offered Colorado’s premier pickup/delivery service for all of our Porsche customers. During these times, this service will also mean fewer people in our center. Our valet drivers are practicing the safest sanitizing practices and will be using gloves during pick-up/delivery of customer’s cars.

For those of you who want to visit us on West Colfax, please know that our center has never been more thoroughly sanitized. Our entire staff has been educated per CDC guidelines. We still welcome our wonderful service customers if you would like to conduct business here at Prestige.

All of our loaner cars are thoroughly sanitized after every use by our staff and we have taken additional precautions to make sure that all “touch points” have been thoroughly disinfected.

While our factory trained Porsche technicians always maintain the utmost focus on proper repair, they are also considering everyone’s health and safety. Our technicians wear gloves during all inspection and repair procedures and cover driver seats and floor mats before entering the vehicle. Upon completion of your service our staff will thoroughly wash the outside of your car as well as disinfecting all “touch points” inside your vehicle, before returning it back to you.

We have also reduced the cost of our “steam cleaning” procedure to $59 during this time of heightened awareness. This is a process that uses 260 degree steam to kill all the bacteria and contaminants inside your car and your climate control system. If you are interested, please ask your service advisor for more information.

Retail Sales Department:

Our Porsche sales staff can accommodate the sale of an automobile without you leaving the comfort of your home. The “hands-off” sales process is actually quite simple:

1. Bring a safely sanitized vehicle to your home for a test drive.
2. Generate a virtual trade appraisal.
3. Negotiate everything from a distance.
4. Prepare all of your paperwork.
5. Deliver the vehicle and paperwork back to your home.
6. Wait while you look-over and sign all documents.
7. Pick-up your trade-in vehicle.

We are so grateful to have served Colorado Porsche enthusiasts for over 40 years. We understand that it is our wonderful customers and our amazing Prestige Family of employees that have gotten us there. We will do everything we can to ensure the safety of everyone while we remain open to accommodate our customers.

If you have any questions or concerns please contact me directly.

Scott D. West

COO/General Manager
Porsche Denver West
877-622-9880